Privacy & Confidentiality
This page explains how PRIME Performance Hypnosis handles personal enquiries, ASK PRIME conversations and information submitted through this website.
PRIME Performance Hypnosis is a private practice operated personally by Hein Kleinhans. Privacy and discretion are treated as fundamental to every enquiry and engagement.
is an AI-powered information assistant. It is not Hein Kleinhans and should not be treated as a private conversation with the practitioner.
The text submitted to is sent to an external AI processing service so that a response can be generated.
PRIME does not intentionally create a permanent client record from an conversation in the current version of the website. The conversation remains visible within the current page session. However, technical processing or limited retention by the external AI service may be governed by that provider’s own systems, terms and privacy practices.
Please do not enter unnecessary medical, psychological, financial, commercial or personally identifying information into .
is intended to provide general information about hypnosis, performance hypnosis and the PRIME approach. It is not intended to provide diagnosis, treatment, emergency assistance, legal advice, financial advice or individual professional advice.
If you wish to discuss something personal, confidential or commercially sensitive, please use the Private Enquiry form or email the practitioner directly without disclosing unnecessary detail in your first message.
The form headed ‘Request a Private Assessment’ is the appropriate route for contacting PRIME directly.
Information submitted through the form may include your name, email address, organisation, professional role, general area of interest and any information you choose to provide in your message.
Your enquiry will be read personally by Hein Kleinhans. Please provide only the information reasonably necessary to begin a private conversation. Detailed personal, medical, psychological, financial or commercially sensitive information should not ordinarily be included in the initial enquiry.
You may also contact PRIME directly at:
Private@PrimePerformanceHypnosis.com
Information submitted through the Private Enquiry form is used only to:
The form sends your information through the website’s secure server process and stores it in the website’s managed database so that the enquiry can be reviewed and answered. The website’s hosting, security and database infrastructure therefore process this information where technically necessary. The current form does not use a separate email-delivery or automation service.
Enquiry information is retained only for as long as reasonably necessary to respond to the enquiry, maintain relevant correspondence, provide an agreed service or meet an applicable legal or administrative requirement. Information that is no longer reasonably required may be deleted.
PRIME Performance Hypnosis is deliberately operated as a small private practice. Enquiries and engagements are handled personally by Hein Kleinhans and are not passed between multiple practitioners.
Reasonable care is taken to protect personal information and private correspondence. However, no internet transmission, email system, online form, hosting platform or digital storage system can be guaranteed to be completely secure.
Prospective clients should therefore avoid sending unnecessary sensitive information through the website or ordinary email.
You may contact PRIME to:
Requests may be sent to:
Private@PrimePerformanceHypnosis.com
Certain information may need to be retained where reasonably necessary to meet an applicable legal, professional, security or administrative obligation.
The current website does not use non-essential analytics or tracking cookies, advertising pixels, session-recording tools or similar visitor-tracking technologies. No individual profiles or conversation analytics are intentionally created in the current version.
The website uses temporary session storage only to restore your position on the homepage when you return from this page. This functional information remains in the browser session and is not used to profile visitors.
This website may depend on third-party services for hosting, email delivery, form processing, security and AI-generated responses. Those services may process limited information where technically necessary to provide their functions.
PRIME seeks to limit the information processed to what is reasonably necessary. Third-party processing may also be governed by the relevant provider’s own privacy terms and technical practices.
This privacy information is intended to explain the website’s practical approach to privacy and confidentiality in clear language. It does not create an absolute guarantee of secrecy or security and does not replace any rights or obligations that may apply under relevant law.
This information may be updated if the website, enquiry process, ASK PRIME system or applicable requirements change.
Last updated: September 2026